Privacy Policy
Last updated: February 2026
1. Introduction
LineCite Inc. ("we," "our," or "us") operates the LineCite platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect:
- Account information: Name, email, law firm name
- Case data: Medical records, PDFs, and documents you upload for processing
- Usage data: How you interact with our platform
- Technical data: IP address, browser type, device information
3. How We Use Your Information
We use your information to:
- Process and analyze medical records you upload
- Generate medical chronologies with source citations
- Provide customer support
- Improve and maintain our services
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including AES-256 encryption at rest, TLS 1.3 in transit, and role-based access controls. Your case data is logically isolated per tenant.
5. Data Retention
You control your data. Delete any case at any time, and it is permanently erased from our systems. If you close your account, we retain minimal data for legal compliance purposes.
6. No Model Training
We do not use your documents to train AI models. Your case data is used solely to provide the services you request. We do not share your data with third parties for their marketing or advertising.
7. Your Rights
Under applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to certain processing
8. Contact Us
For privacy-related inquiries, contact us at patrick@linecite.com